Privacy Policy

1. Definitions

For the purposes of this Privacy Policy:

• "Company", "We", "Us", or "Our" refers to P B TECH IMPACT SOLUTIONS PRIVATE LIMITED operating as OutsourcingHubIndia (OHI).
• "Website" or "Site" refers to the UK website operated by OutsourcingHubIndia.
• "Personal Data" means any information relating to an identified or identifiable individual.
• "User", "You", or "Your" refers to individuals visiting our website or using our services.

2. Information We Collect

Personal Information

We may collect personal information from you when you use our website or engage with our services. This may include, but is not limited to:

• Name
• Email address
• Phone number
• Company details
• Address
• Financial or business information necessary for service delivery

This information is collected only where necessary to provide our services or respond to enquiries.

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information including:

• IP address
• Browser type and version
• Device information
• Pages visited and usage behaviour
• Referring websites

This information helps us improve our website functionality and enhance the user experience.

3. How We Use Your Information

4. Information Sharing

We do not sell, rent, or trade your personal data to third parties.

We may share your information with trusted third-party service providers who support our operations, including:

• IT service providers
• Analytics providers
• Professional advisers

These parties are contractually required to process data securely and only for authorised purposes.

Where required by law, we may also disclose personal data to regulatory authorities or law enforcement agencies.

5. Incident Management and Reporting

In the event of a data breach or security incident, we are committed to transparency and timely action. Where required under UK GDPR, we will notify the Information Commissioner’s Office (ICO) and affected individuals within applicable legal timeframes.

Our incident response procedures are designed to quickly identify, contain, assess, and mitigate potential risks.

6. Digitalisation

We operate as a 90% paperless organisation, leveraging digital workflows to enhance operational efficiency, reduce environmental impact, and ensure secure information management.

Digital processes support secure data handling, sustainability initiatives, faster document access, and accurate version control across systems.

7. Security

We implement a range of technical and organisational security measures to protect personal information.

These include encryption technologies, secure socket layer (SSL) protocols, restricted access controls, and internal data protection procedures.

While we take reasonable steps to protect your data, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

8. Cookies

Our website uses cookies and similar technologies to enhance user experience and analyse website performance.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain functionality of the website.

9. Your Rights Under UK GDPR

Under the UK GDPR, you have several rights regarding your personal data, including:

• Right of Access: You may request access to the personal data we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete data.
• Right to Erasure: You may request deletion of your personal data where legally permitted.
• Right to Restrict Processing: You may request that we limit how your data is processed.
• Right to Object: You may object to processing, including for marketing purposes.
• Right to Data Portability: You may request your data in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time.

To exercise these rights, please contact us at sales@ohiacc.co.uk.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data protection rights have been violated.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our services.

Updates will be posted on this page, and continued use of our website constitutes acceptance of the updated policy.