Reliable Service Charge Support for UK Property Teams
Specialist assistance with budgets, apportionments, reconciliations, and audit preparation. We work alongside your team to deliver RICS-aligned outputs with UK GAAP expertise and friendly UK-hours support.
Years Supporting
Property Teams
Units Supported
On-Time Support
Cost Efficiency
Support Packs
Service Charge Accounting Support
Specialist assistance for leaseholder transparency, accurate apportionment, and audit preparation across residential, commercial, and mixed-use portfolios.
Budgets & Apportionments
- Assistance with annual service charge budgets
- Help with fair apportionments: fixed %, floor area, weighted units
- Support for phasing and cashflow planning
- Budget pack preparation assistance
Interim & Year-End Support
- Trial balance reviews & accrual assistance
- Ledger tie-out support: AP/AR, bank, reserve funds
- Variance analysis help vs. budget
- Leaseholder statement preparation
Audit & Compliance Help
- RICS-aligned statement preparation support
- Assistance with accountant certificates
- Reserve fund tracking support
- Compliance documentation support
AP / Supplier Control
Invoice capture, coding, approvals support
Collections & Credit
Demands, reminders, arrears tracking help
Bank Reconciliations
Client, reserve, and trust account support
Month-End Close
Assistance with cut-offs, journals, checklists
Management Accounts
Help with P&L, balance sheet by block
Lease Data Support
Terms, caps, indexation assistance
Risk & Controls
Maker-checker, approval matrix help
Document Management
Filing, indexing, retrieval support
How We Help Your Team
Supportive assistance to help produce clear, defensible outputs for boards, leaseholders, and auditors.
Budget Pack Support
Help with narratives, schedules, apportionment rationale, and sensitivity cases.
- By schedule / block
- Capex vs. Opex split
- Cashflow timing
Reconciliation Help
Assistance with ledger tie-outs, variance commentary, and evidence gathering.
- Bank, AP/AR, reserves
- Ledger-to-statement bridge
- Exception logs
Leaseholder Statement Help
Assistance with clear charges, recoveries, arrears, and Section 20B support.
- Variance vs. budget
- Timeline & due dates
- Digital delivery
Flexible Support for Your Team
From extra pairs of hands to experienced service charge accountants who can support your existing processes.
Service Charge Assistant
AP, AR, bank recs support
per month (FT)
Service Charge Accountant
Budgets, recs, packs support
per month (FT)
Service Charge Manager
Review & oversight support
per month (FT)
Pricing is indicative for dedicated full-time support (160 hrs/month). Part-time support (25/50/80 hrs) available.
RICS Guidance & Audit Support
Experienced teams familiar with UK service charge practice, providing disciplined support, dual controls, and friendly UK-hours assistance for boards, RTM/RMCs, and managing agents.
- RICS Service Charge Code familiarity
- Lease abstraction support for caps & indexation
- Maker-checker support for journals and payments
- Evidence binder and variance commentary help
- Dedicated support lead with weekly check-ins
4-Step Onboarding
Support begins in 1-2 weeks
Discovery
Day 1Portfolio, leases, systems review.
Playbooks
Day 2-3Cut-offs, approvals, SLAs documented.
Shadow
Week 1Mirror runs + QA alignment.
Support Live
Week 2Steady-state support with SLA tracking.
Quality, Security, and Support Discipline
Dual control maker-checker, evidence binders, and live SLA dashboards built into every support engagement.
Security
SOC-2, ISO-certified facility with RBAC, MFA, encryption, and GDPR compliance for secure support.
- Device & data loss prevention
- Access logging & reviews
- BCP & DR readiness
Process
Daily/weekly/monthly checklists, SLA timers, and variance logs to keep your team informed.
- Cut-off calendars
- Maker-checker for payments
- Exception handling & RCA
Communication
UK overlap, weekly steering, and real-time trackers to keep your stakeholders aligned.
- Slack/Teams channels
- Weekly / monthly reviews
- Quarterly governance
Supporting UK Managing Agents & Boards
OHI supported our budgets, apportionments, and year-end packs for 30 blocks. Their RICS-ready statements and variance notes helped cut our audit queries by half.
Block Management Firm
London • 30 Blocks
Their team helped with interim recs and leaseholder statements across our mixed-use portfolio. Turnaround was under a week and our audit was much smoother.
Mixed-Use Owner
Manchester • 12 Schemes